Privacy Policy

1. Introduction

Proses Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone number)
• Company name and job title
• Billing and payment information
• Communication preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referral source and navigation patterns

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our AI and technology services
• Communicate with you about projects and support
• Process payments and manage billing
• Send relevant updates and marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Incident response procedures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Professional advisors (lawyers, accountants) as necessary
• Government authorities when required by law
• Business partners with your explicit consent

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

We may use analytics tools to understand how visitors interact with our website, helping us improve our content and services.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Data portability
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.